Privacy policy

Privacy Policy

1. Introduction

Ghani Cloth House (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://ghanigch.com or interact with any related media, mobile site, or application (collectively referred to as the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Site.

2. Information We Collect

We collect information in several ways to provide you with a smooth and personalized shopping experience.

a. Personal Information
When you interact with our Site, we may collect details such as your name, email address, phone number, shipping/billing address, and other details you voluntarily provide, for example, when creating an account, placing an order, or contacting us.

b. Payment Information
When you make a purchase, we collect the necessary payment details (e.g., credit/debit card information). Payment data is securely handled by our payment processor. Please review your payment provider’s privacy policy for details on how they manage your information.

c. Automatically Collected Data
Our servers automatically collect certain information such as your IP address, browser type, operating system, access times, and pages visited before or after using our Site. This helps us analyze trends and improve performance.

d. Mobile Device Information
If you access our Site from a mobile device, we may collect data such as your device ID, model, manufacturer, and location information (if permissions are granted).

3. How We Use Your Information

We use your information to:

  • Create and manage your account.

  • Process and deliver your orders.

  • Send order confirmations, invoices, and updates.

  • Handle returns, exchanges, and customer support requests.

  • Improve our products, services, and website experience.

  • Send promotional offers and marketing updates (only if you opt-in).

  • Detect and prevent fraudulent activity.

  • Comply with legal and regulatory obligations.

4. Sharing Your Information

We may share your data only when necessary and in the following ways:

a. Legal Compliance:
If required by law or to protect our rights and users’ safety.

b. Service Providers:
With trusted third parties that assist in operations such as payment processing, shipping, email delivery, analytics, or marketing.

c. Affiliates:
With our affiliated partners who comply with this Privacy Policy.

d. Business Transfers:
In case of a merger, acquisition, or sale of company assets, your information may be transferred as part of that process.

e. Marketing (with Consent):
We may share your information with partners for promotional purposes only if you have given consent.

5. Data Security

We take appropriate administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 no-reply@ghanigch.com
📞 +92 300 6697913
🏠 St #9, Jhal Satyana Road, Sadar Bazar, Faisalabad, Pakistan.